FAQ!

Q: Do you offer free shipping?

A: Yes, we offer free shipping on all orders within pan India. Enjoy hassle-free shopping with complimentary shipping on every purchase.

Q: What is the estimated delivery time ?

A: We aim to process all orders within 24 hours after verification through a confirmation call.Once processed, orders typically arrive within 3-5 days, ensuring you receive your items promptly.Please note that shipping times may vary depending on factors such as location, customs clearance, and peak seasons.

Q: What is your return policy?

A: Our return policy allows you to return products within 5 days of delivery for a refund or exchange. The items must be unused, unwashed, and in their original packaging with all tags attached. Please refer to our Returns & Exchanges page for more details.

Q: What is the Evoe 100% satisfaction guarantee?

We'll happily provide a replacement/refund within 5 days for one single Product from your first ever order, given that the pair is unused & unwashed.

Please note: The 100% Satisfaction Guarantee only applies to your first undie ever. All other garments in the order will be available for a size or print exchange only, depending on stock availability. This policy is only acceptable for First Time Customers. For all returning customers, only exchanges are applicable in case of unused, unwashed undies or damaged pairs.

The 100% Satisfaction Guarantee applies to innerwear only. T-Shirts and Shorts will not be covered under the 100% satisfaction guarantee.

Q: What sizes do you offer for your lingerie products?

A: We offer a wide range of sizes to cater to diverse body types. Our sizes typically range from XS to XXL, ensuring that everyone can find their perfect fit.

Q: How do I know which size is right for me?

A: To find your perfect size, we recommend referring to our size guide available on our website. You can also reach out to our customer support team for personalized assistance in selecting the right size.

Q: Do you offer discreet packaging?

A: Yes, we understand the importance of privacy. All our orders are shipped in discreet packaging without any logos or branding, ensuring complete confidentiality.

Q: How can I contact your customer support team?

A: You can reach our dedicated customer support team via phone/whatsapp chat at +91-33359-88567/92295-41946(we didn't receive calls on this number), email at evoeofficial@gmail.com/support@evoe.in, or through our online contact form available on our website. We're here to assist you with any inquiries or concerns you may have.

Still Have Questions? Contact Us for Expert Assistance!

Start Fresh with Evoe: Your Daily Retreat

Indulge in Evoe, where comfort meets chic. Enjoy silky-smooth undergarments that add a touch of luxury to your day. From morning to night, Evoe provides comfort and flair, elevating your everyday with ease.